Most in-stock orders placed before 12pm (AEST) on business days are dispatched the same day where possible. Custom formulations, colour matching and made-to-order products may require additional lead time.

Yes. LFPA primarily uses Australia Post Express services for Australian deliveries to help products arrive quickly and safely.

Yes, international shipping is available on selected products via Australia Post Registered Air Mail. Shipping times and availability may vary depending on product type and destination. Speak to our team to arrange your international order including shipping rates, delivery timeframes and payment options.

Yes. Pickup can be arranged for local customers by appointment. Our factory address is: 15/28 Burnside Rd, Ormeau, Queensland 4208

Tracking details are supplied once your order has been dispatched so you can monitor delivery progress. All deliveries require a signature on delivery, so please let us know if you give authority for your parcel to be left without a signature, along with any other delivery instructions.

Yes. Orders can be placed online, over the phone or via email. 

Yes. LFPA offers trade pricing for eligible businesses across detailing, repair, upholstery, manufacturing and commercial industries. Apply for a Trade Account via our Trade page.

Yes. Many LFPA products are available in trade and bulk sizes suited to commercial use and higher-volume applications.

Yes. LFPA offers OEM and private label services through LFPA Custom Shop for approved partners and businesses.

Yes. LFPA Leather Lab develops custom formulations for specialised applications, commercial environments and restoration requirements.

Minimum quantities can vary depending on the product type, packaging and formulation requirements. Call us on 1300 554209 to discuss your requirements.

Yes. LFPA provides technical support, product guidance and application advice for trade customers.

Most LFPA systems are water-based and designed for safer everyday use, controlled application and reduced solvent exposure.

*Excluding selected solvent-based preparation and primer products.

LFPA’s water-based systems are designed to reduce harsh solvent exposure and are commonly used in automotive, aviation, marine, furniture and interior environments.

*Excluding selected solvent-based preparation and primer products.

LFPA works with systems and formulations aligned with recognised frameworks including ZDHC, REACH and MRSL where applicable.

Many LFPA products are suitable for leather, vinyl, PU and synthetic substrates. Product suitability should always be checked before use.

Using incorrect or overly aggressive products may result in colour compromise, surface damage or water marking depending on the leather type.

pH-neutral cleaners help remove dirt and grime while reducing unnecessary stress on leather finishes and protective coatings.

Yes. LFPA recommends testing products in an inconspicuous area before full application, particularly on delicate or absorbent materials.

Maintenance frequency depends on use and environment, however ongoing care every 3 - 6 months is generally recommended for high-use areas.

Cleaning removes dirt and contaminants, conditioning helps restore softness and moisture, while protection creates a barrier against wear, spills and dye transfer. Learn more about our Saba Care + Restore range.

Yes. Leather naturally loses moisture through age, UV exposure and regular use, which is why ongoing maintenance is important.

In many cases, faded or worn leather can be refreshed, repaired or recoloured using the correct preparation, repair and finishing systems. Explore our EverNew Repair + Recolour range.

Lack of maintenance, excessive dryness, UV exposure and heavy wear can all contribute to leather becoming stiff or cracked over time.

Yes. Aniline and nubuck leathers are more absorbent and sensitive than pigmented leathers, requiring specialised maintenance products and care.

Discover LFPA training options, technical guidance and practical support for leather repair and finishing professionals.

LFPA training caters to both new technicians and experienced professionals looking to improve their repair and finishing knowledge.

Yes. Advanced training is available for specialised areas including aniline recolouring and advanced repair techniques.

Yes. LFPA can assist with substrate identification and help recommend suitable products or systems for your application.

Yes. Product guidance and technical support are available to assist customers before and after purchase. If you have a product question, speak with our leather experts. With over 39 years experience, we are able to help in most cases.

Yes. LFPA repair systems are designed to move with the substrate and maintain flexibility when correctly applied.

Yes. Proper preparation, priming and topcoating significantly improve adhesion, durability and long-term finish performance. Shop our EverNew products to learn more.

Yes. Properly applied and crosslinked water-based systems are designed to provide strong adhesion, flexibility and long-term durability.

Yes. LFPA finishing systems allow sheen levels to be adjusted from matte through to high gloss depending on the desired result.

Yes. LFPA systems are commonly used across automotive, aviation, marine, furniture and commercial leather applications. Visit our Applications area and discover how our formulas best serve specific industry applications.

Yes. LFPA provides practical product guidance and technical support across leather cleaning, repair, recolouring and finishing systems. If you are unsure which system is suitable for your application, contact the team for assistance.

Yes. LFPA can assist with identifying different leather and synthetic substrates to help recommend the most suitable products and maintenance systems.

Yes. Contact the LFPA team for Safety Data Sheets (SDS), Technical Data Sheets (TDS) and additional product documentation across our professional leather systems.

If for any reason you are unhappy with your purchase, products may be returned for an exchange or refund within 7 days provided they remain unused, in original condition and with packaging, bottle tops and labels intact.

LFPA carefully checks and packages all orders prior to dispatch. If you receive a faulty or damaged item, please contact the team as soon as possible to discuss an exchange or refund. Photos of the issue can be helpful.

Please contact LFPA via phone or email to discuss your exchange or refund request before returning the item. Return shipping costs for exchanges or refunds are the responsibility of the customer unless otherwise arranged.

Once the returned item has been received and inspected in its original condition, the refund will be processed accordingly.